Resume

AUG 2024 – Present
Independent AI & Web3 Strategy Lab
Enterprise AI & Governance Architecture

Established a governance-centered strategy practice focused on formalizing AI adoption frameworks and programmable infrastructure models for regulated enterprises.

• Designed AI decision governance models integrating human oversight, escalation thresholds, and executive accountability instrumentation.
• Developed structured AI portfolio prioritization and capital gating frameworks aligned to regulatory and risk constraints.
• Defined enterprise AI operating models integrating policy architecture, vendor governance controls, and risk taxonomies.
• Built and validated private blockchain and smart contract environments to translate execution-level mechanics into institutional adoption strategy.
• Produced executive-ready case studies and governance artifacts demonstrating enterprise pathways for responsible AI and programmable infrastructure deployment.

2012–2024
Associate Director / Senior CX & Product Strategist
Cognizant Technology Solutions

Led large-scale digital and platform transformation initiatives for Fortune 500 organizations across financial services, insurance, healthcare, retail, and global enterprise environments.

• Served as senior advisor translating executive objectives and regulatory constraints into scalable product and platform strategies.
• Directed cross-functional teams spanning product, UX, engineering, and data partners across multi-year transformation programs.
• Guided governance-aware modernization initiatives balancing innovation, operational efficiency, and compliance integrity.
• Applied AI, automation, and emerging technologies to improve decision quality, customer trust, and enterprise scalability.
• Led concurrent discovery, framing, and delivery efforts across complex stakeholder environments with executive visibility.

Select Enterprise Clients

Banking & Financial Services – Sumitomo Mitsui Banking Corporation (SMBC), World Bank Group (WBG), J.P. Morgan Chase, American Express, Wells Fargo, Discover Financial Services, Dun & Bradstreet, TIAA

Insurance – Prudential Financial, AIG, Aetna Medicaid

Healthcare – Edgepark Medical Supplies (Cardinal Health), Zoetis (Pfizer Animal Health)

Retail & Technology – The Coca-Cola Company, American Tire Distributors (ATD), AvalonBay Communities, Blue Triton Brands / Ready Refresh, Microsoft, EZ Corp, PepsiCo