Resume

AUG 2024 – Present
Independent Product & Technology Strategy Development
Independent / Advisory: Charlonis.com

Developing AI governance, product strategy, and emerging technology operating models focused on how enterprise capabilities are evaluated, governed, introduced, measured, and scaled within complex operating environments.

Selected Work

• Built a governed decision system to evaluate opportunities, classify market signals, apply thresholds, escalate risk, and translate findings into structured portfolio, resume, and strategy outputs
• Developed AI governance frameworks incorporating use-case intake, risk assessment, human oversight, decision authority, escalation paths, adoption readiness, vendor governance, and value realization
• Designed human-in-the-loop and agentic AI operating models with guardrails, thresholds, monitoring concepts, accountability structures, controlled autonomy, and responsible implementation controls
• Created AI-assisted operating workflows for opportunity evaluation, resume strategy, portfolio writing, market intelligence, LinkedIn positioning, interview preparation, and strategic reflection
• Produced executive-level artifacts clarifying AI strategy, risk taxonomy, operating models, intake criteria, decision authority, roadmap sequencing, oversight needs, and measurement logic
• Researched Web3, tokenization, smart contracts, settlement infrastructure, and programmable compliance as emerging models for governed execution, auditability, and institutional control

2012–2024
Associate Director, Product Strategy & Enterprise Transformation
Cognizant Technology Solutions

Led product strategy, platform modernization, workflow transformation, and implementation enablement across Fortune 500 client engagements, with a focus on regulated systems, stakeholder alignment, governance, and scalable digital platforms.

Selected Work

• Led enterprise product and platform modernization initiatives across financial services, insurance-adjacent, healthcare, real estate, consumer products, retail, and technology environments
• Defined product direction, capability models, roadmap inputs, prioritization logic, workflow models, and implementation-ready artifacts aligned to business goals, operational needs, stakeholder requirements, and platform constraints
• Translated ambiguous business, operational, technical, and compliance requirements into structured product capabilities, workflows, governance rules, delivery plans, and decision frameworks
• Aligned executives, product leaders, engineering teams, design teams, business SMEs, operations, compliance stakeholders, and vendors around system direction, tradeoffs, sequencing, and delivery priorities
• Guided discovery, concept definition, backlog shaping, project planning, delivery estimates, and Agile execution across parallel workstreams while maintaining alignment to product outcomes
• Directed design and delivery teams to translate product strategy into usable, enterprise-ready platform experiences without losing system intent
• Led delivery workstreams, managing cross-functional teams, project plans, priorities, risks, and execution rhythms from discovery through implementation or transition
• Contributed to business development and RFP responses by shaping solution narratives, delivery approaches, estimates, resource recommendations, and enterprise transformation proposals

Select Enterprise Clients

Banking & Financial Services
Sumitomo Mitsui Banking Corporation (SMBC), World Bank Group, J.P. Morgan Chase, American Express, Wells Fargo, Discover Financial Services, Dun & Bradstreet, TIAA

Insurance & Benefits
Prudential Financial, AIG, Aetna, BCBS of MN and NJ

Healthcare & Life Sciences
Edgepark Medical Supplies / Cardinal Health, Zoetis / Pfizer Animal Health

Real Estate & Housing
AvalonBay Communities, Sotheby’s International Realty / Realogy

Consumer, Commerce & Technology
The Coca-Cola Company, American Tire Distributors (ATD), BlueTriton Brands / ReadyRefresh, Microsoft, EZCorp, PepsiCo