Enterprise CX

These case studies reflect enterprise transformation programs delivered across global organizations in finance, healthcare, real estate, and consumer sectors.

The work focuses on modernizing fragmented systems into scalable platforms that improve decision quality, operational efficiency, and customer experience in complex, regulated environments.

Full case studies are password-protected. Connect on LinkedIn.com if you would like access.

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AI Strategy

Enterprise CX

Web3 & Blockchain

CASE STUDY

Defined a research-led modernization strategy and future-state platform that improved usability, decision confidence, and operational efficiency, earning a 4.5 out of 5 user rating and outperforming major competitors.

Product Strategy

Enterprise Transformation Healthcare 3 TTI Flux 1.0

CASE STUDY

Established a scalable commerce and decision system designed to support a targeted 300 percent revenue increase while strengthening compliance, operational clarity, and executive oversight.

Product Strategy

Intelligent Sample Management Platform for Veterinary Diagnostics TTI Flux 1.0

CASE STUDY

A multi-platform, compliant diagnostic system that reduced errors, improved lab efficiency, automated reporting, and established a foundation for AI-enabled optimization.

Product Strategy

Big Data Social Listening & Decision Intelligence Platform 2 TTI Flux 1.0

CASE STUDY

Delivered a decision-ready, big-data intelligence platform with automated alerts and standardized reporting that enabled faster, higher-confidence marketing decisions at global scale.

Product Strategy

Transforming a Legacy POS into a Scalable, Insight-Driven Vendor Platform 2 TTI Flux 1.0

CASE STUDY

Delivered a decision-ready platform that improved vendor speed and confidence, reduced operational friction, and established a scalable foundation for automation and future intelligent capabilities.

Product Strategy

Unifying Internal Ecosystems Across Multiple Real Estate Brands 6 TTI Flux 1.0

CASE STUDY

Defined and delivered a unified, role-personalized member platform that became the foundational experience system for the Realogy family of companies, enabling consistent collaboration, improved engagement, and scalable platform evolution.

Product Strategy

Designing a Future-Ready Global Intranet for a Distributed Workforce

CASE STUDY

Defined a modular, future-ready intranet experience that improved wayfinding, unified content access, and established a foundation for personalization and intelligent discovery.

Product Strategy

Empowering Financial Advisors Through Design Thinking 5 TTI Flux 1.0

CASE STUDY

Defined a validated experience strategy and execution roadmap through two days of Design Thinking workshops, aligning leadership and delivery teams while accelerating platform modernization and advisor effectiveness.

Product Strategy

From Transaction to Relationship Redesigning Luxury Apartment Renewals 6 TTI Flux 1.0

CASE STUDY

A proactive renewal system that increased resident engagement, reduced associate workload, and established a scalable foundation for analytics-driven personalization and automation.

Product Strategy

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Connect with me on LinkedIn for full case study access and discussion.

Brian Charlonis