Resume

AUG 2024 – Present
Independent Product & Technology Strategy Development
Independent / Advisory: Charlonis.com

Developing product, AI, and emerging technology strategies focused on how enterprise capabilities are evaluated, governed, and introduced within complex operating environments.

Selected Work

• Designed product evaluation frameworks to support prioritization, governance, and responsible adoption of AI-enabled capabilities within enterprise platforms
• Defined decision models including thresholds, escalation logic, accountability structures, and review loops to guide controlled implementation
• Developed operating models outlining how new product capabilities are introduced, managed, measured, and scaled within existing systems
• Built frameworks to align product and technology investments with business goals, risk considerations, operating constraints, and governance maturity
• Produced executive-level artifacts clarifying product direction, platform strategy, implementation sequencing, and decision authority
• Researched Web3, tokenization, smart contracts, and settlement infrastructure as emerging models for governed execution, auditability, and institutional control

2012–2024
Associate Director, Product Strategy & Enterprise Transformation
Cognizant Technology Solutions

Led product strategy, platform modernization, and enterprise transformation efforts across Fortune 500 client engagements, with a focus on regulated systems, workflow modernization, stakeholder alignment, and scalable digital platforms.

Selected Work

• Led enterprise product and platform modernization initiatives across financial services, insurance, healthcare, real estate, and retail environments
• Defined product direction, capability models, roadmap inputs, and prioritization logic aligned to business goals, operational needs, user workflows, and platform constraints
• Translated ambiguous business, operational, and compliance requirements into structured product capabilities, workflows, governance rules, and delivery roadmaps
• Aligned executive stakeholders, product leaders, engineering teams, design teams, and business SMEs around system direction, tradeoffs, sequencing, and delivery priorities
• Guided discovery, concept definition, backlog shaping, and Agile delivery across parallel workstreams while maintaining alignment to product outcomes
• Directed design and delivery teams to translate product strategy into usable, enterprise-ready platform experiences without losing system intent
• Delivered customer-facing and internal platforms including treasury systems, healthcare commerce workflows, advisor portals, enterprise knowledge systems, dashboards, onboarding systems, and multi-channel digital platforms
• Contributed to business development and RFP responses by shaping solution narratives, delivery approaches, and enterprise transformation proposals

Select Enterprise Clients

Banking & Financial Services
Sumitomo Mitsui Banking Corporation (SMBC), World Bank Group (WBG), J.P. Morgan Chase, American Express, Wells Fargo, Discover Financial Services, Dun & Bradstreet, TIAA

Insurance
Prudential Financial, AIG, Aetna Medicaid

Healthcare
Edgepark Medical Supplies (Cardinal Health), Zoetis (Pfizer Animal Health)

Retail & Technology
The Coca-Cola Company, American Tire Distributors (ATD), AvalonBay Communities, Blue Triton Brands / Ready Refresh, Microsoft, EZ Corp, PepsiCo